Answer patients from any reception desk in the browser, and keep a full log of every call.
The gaps that quietly cost you customers, before the first conversation even happens.
Every unanswered call during a busy clinic hour is an appointment booked somewhere else.
Reception juggles walk-ins and the phone, and callers wait on hold or give up.
Patients bounce between lines trying to reach billing, scheduling or a specific practice.
Without consistent records, quality review and follow-up depend on memory.
Whether your healthcare team is at a desk or on a mobile browser, every call runs on your business numbers and is logged to the right contact.
Maya Chen
Helio Logistics
David Park
Brightway Imports
Lucía Romero
Mercado Sur
Tomás Oben
Rheinwerk GmbH
| When | Contact | Duration | Cost | Status |
|---|---|---|---|---|
| 09:42 | Tomás ObenDE | 6:18 | $0.74 | completed |
| 09:21 | Lucía RomeroMX | 3:05 | $0.41 | completed |
| Yesterday | +44 20 7946 0312GB | — | $0.00 | no-answer |
| Yesterday | David ParkCA | 4:52 | $0.05 | completed |
Every call is logged to the right contact with destination, duration and cost — export the full log to CSV anytime.
The parts of TwinPhone that matter most for healthcare teams, on one platform and one bill.
Your whole business phone line, in the browser — no SIM, no PBX.
Reps call on your business caller ID from any mobile browser.
Connection rate, minutes and spend — per member, per team.
One shared team address book and an exportable call log.
No call goes unanswered
Giving each team its own line means patients reach the right people without bouncing between numbers — and every call is logged so missed ones can be followed up.
Illustrative outcome of giving each team its own line; results depend on your patient volume and staffing.
Yes — scheduling, billing or a specific practice can each have a dedicated number so patients reach the right team directly.
Yes — every call is logged with its number, duration and cost, and you can export the full history to CSV for your own records. Spend is controlled from one shared team wallet.
Yes — each location can have its own numbers on one shared account, and every call is logged with cost and duration.
We're onboarding business accounts now. Tell us about your operation — we'll email you within 24 hours, open your access, and your team gets set up self-serve.
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One phone system your whole business can grow on.
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