Answer patients from any reception desk in the browser, and keep a full log of every call as consent-aware recording rolls out.
The gaps that quietly cost you customers, before the first conversation even happens.
Every unanswered call during a busy clinic hour is an appointment booked somewhere else.
Reception juggles walk-ins and the phone, and callers wait on hold or give up.
Patients bounce between lines trying to reach billing, scheduling or a specific practice.
Without consistent records, quality review and follow-up depend on memory.
Whether your healthcare team is at a desk or on a mobile browser, every call runs on your business numbers and is logged to the right contact.
The parts of TwinPhone that matter most for healthcare teams, on one platform and one bill.
Your whole business phone line, in the browser — no SIM, no PBX.
Consent-aware recording and redacted, searchable transcripts — rolling out.
Connection rate, minutes and spend — per member, per team.
Auto-log calls to your CRM — rolling out.
No call goes unanswered
Giving each team its own line means patients reach the right people without bouncing between numbers — and every call is logged so missed ones can be followed up.
Consent-aware recording and retention are in development and will be configurable to your local consent and data rules; TwinPhone provides the controls, not legal advice.
Yes — scheduling, billing or a specific practice can each have a dedicated number so patients reach the right team directly.
Consent-aware recording and configurable retention are in development. When they ship, you will set the policy that matches your jurisdiction and we provide the controls to enforce it.
Yes — each location can have its own numbers on one shared account, and every call is logged with cost and duration. Per-location reporting roll-ups are on our roadmap.
We're onboarding business accounts now. Tell us about your operation and we'll set you up and walk the team through it.
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Run a browser-based outbound calling team, no hardware.
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