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TwinPhoneTwinPhone
Cloud Phone SystemYour whole business phone line, in the browser — no SIM, no PBX.Call Recording & TranscriptsConsent-aware recording and redacted, searchable transcripts — rolling out.CRM SyncAuto-log calls to your CRM — rolling out.Team AnalyticsConnection rate, minutes and spend — per member, per team.Mobile CallingReps call on your business caller ID from any mobile browser.
Call CenterTwinPhone for Outbound TeamsReal EstateTwinPhone for Real EstateE-commerceTwinPhone for E-commerceAutomotiveTwinPhone for AutomotiveHealthcareTwinPhone for HealthcareService & local businessTwinPhone for growing businesses
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TwinPhoneTwinPhone

La plateforme téléphonique cloud pour entreprises : appelez depuis votre navigateur, partagez un portefeuille et suivez chaque appel dans des analyses claires.

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TwinPhone for growing businesses

One phone system your whole business can grow on

Clinic, agency, trades crew or shop — answer every customer call, log every one with cost and duration, and never lose a lead to voicemail.

Request accessSee the platform
Every call
logged with cost and duration
One wallet
for the whole team
< 1 day
to set up, no hardware
A Service & Local Business team using TwinPhone

What service & local business teams lose on the phone today

The gaps that quietly cost you customers, before the first conversation even happens.

Missed calls are lost customers

When the line is busy or it's after hours, callers hang up and buy from whoever picks up first.

Every channel rings one line

Money goes into ads and listings, but they all point at the same number, so you can't give a campaign its own line.

Calls live on personal phones

Customer conversations happen on staff mobiles and never make it into a shared record.

Growth shouldn't mean hardware

Adding a location or a hire shouldn't mean buying desk phones and wiring up a PBX.

On every call

Answered, logged, on your business number

Whether your service & local business team is at a desk or on a mobile browser, every call runs on your business numbers and is logged to the right contact.

  • Branded calls from desk or mobile browser
  • Every call logged with destination and cost
  • Shared team contacts and call history
app.twinphone.com/contacts
TwinPhone contact record with the team address book and a call timeline
The platform

The modules that close the gaps

The parts of TwinPhone that matter most for service & local business teams, on one platform and one bill.

Cloud Phone System

Your whole business phone line, in the browser — no SIM, no PBX.

  • US & Canada numbers, one account
  • Click-to-call inside TwinPhone
  • Works in any browser, desktop & mobile (PWA)

CRM Sync

Auto-log calls to your CRM — rolling out.

  • Native HubSpot & Salesforce sync (in development)
  • Calls logged to the right contact
  • CSV export available today

Team Analytics

Connection rate, minutes and spend — per member, per team.

  • Connection rate and call log
  • Per-member minutes and spend
  • CSV export for billing
What good looks like

Set up in an afternoon

A shared business line and automatic call logging let a small team answer like a big one, with every lead captured.

Illustrative outcome; results depend on your call volume and follow-up.

Service & Local Business: common questions

Is this only for big teams?

No. TwinPhone works for a solo operator or a small team just as well as a large floor, and scales by adding logins, not hardware.

Do we need any equipment?

No SIM, desk phone or PBX. Your team makes and takes calls in the browser or the mobile app on your business number.

Can each ad or listing have its own number?

Yes. Give each campaign, channel or listing its own number, and every call is logged with cost and duration. Attribution reporting that shows which one drove each call is on our roadmap.

What if we miss a call?

Missed and after-hours calls are logged as a lead so a rep can follow up, and nothing slips through.

Bring TwinPhone to your service & local business team

We're onboarding business accounts now. Tell us about your operation and we'll set you up and walk the team through it.

Step 1 of 3

Let’s get you set up

Two quick questions after this. No phone required.

Other industries we tune for

Call Center teams using TwinPhone

Call Center

Run a browser-based outbound calling team, no hardware.

Explore Call Center
Real Estate teams using TwinPhone

Real Estate

Catch every buyer call, from every listing portal.

Explore Real Estate
E-commerce teams using TwinPhone

E-commerce

Recover the carts that need a human, not a chatbot.

Explore E-commerce
Automotive teams using TwinPhone

Automotive

Turn ad spend into booked test drives.

Explore Automotive
Healthcare teams using TwinPhone

Healthcare

Stop losing patients to a busy front desk.

Explore Healthcare
No SIM, no PBX, no hardware to ship

Open a TwinPhone account for Service & Local Business

Every call answered and logged. Tell us about your team to get started.

Request accessSee the platform